Rental Frequently Asked Questions

 

We want your experience with us to be a great one!

Here are some commonly asked questions about our rentals:

 

  • What is included in a Ski Package?
    • Ski Packages include skis, boots, bindings and poles.

 

  • What is included in a Snowboard Package?
    • Snowboard Packages include a snowboard, boots and bindings.

 

  • What is the different between "Kids" and "Junior" Ski Rentals?
    • Kids ski packages are for our youngest customers with skis up to 90cm in length.
    • Junior ski packages are for kids with skis longer than 90cm who weigh up to 85 lbs.

 

  • What do I need to rent equipment?
    • A valid drivers license and credit card are required. If you are under 18 years old, a parent or guardian must be present to sign the rental forms. We also recommend that you bring one pair of long, clean socks for trying on boots.

 

  • How does the security deposit work?
    • When you purchase your rentals, you will be asked to provide The Ski Shack with a valid credit card. We will keep your credit card number on file until all rental equipment is returned.

 

  • When are season rentals due back?
    • Season rentals are due back by April 1st.

 

  • What happens if I buy a season rental for a child and they outgrow their equipment during the season?
    • If your child has a mid-season growth spurt, just bring them back into our shop to be resized for new equipment. No charge!