Shipping & Return Policy
Items qualifying for free shipping will be sent via economy ground shipping within the 48 contiguous United States only.
Any delivery dates or times shown as part of the checkout process are estimates only and are not guaranteed. Unless we state otherwise in writing via the Services, risk of loss or damage to a product passes to you upon delivery of the product to our designated carrier.
Items in new and unused* condition are eligible for returns 10 days after purchase. Clearance items, deals of the week, gift cards and services are not eligible for return and are non-refundable.
*All items must be returned in original condition, including manufacturer packaging, tags, documentation and any accessories. Returns will be refused if items arrive used or damaged due to improper packaging. Please ensure returns are carefully packaged.
For returns, you will be provided with a prepaid USPS shipping label. There is a $6.95 shipping fee per package when you use our label.
Should you prefer to pay for your own return shipping and insurance via the carrier of your choice, you must notify us at the time of refund request and please ship to:
The Ski Shack
200 Montage Mountain Road
Moosic, PA 18507
Returns can also be made in store during our normal business hours at the address listed above.
We do not accept used items, but we are happy to help you with any manufacturer defects and warranty replacements.
Received a damaged or incorrect item? Call us at 570-343-4700 or [email protected]